The firesys support & system check
Support by firesys
Support request
Submit your support request directly to us. This automatically opens a standard e-mail program which is defined in Windows with a new e-mail message. A system check is attached to the support request. It contains information such as the Office and firesys versions that are currently in use.
Step recording
The step recording records steps in firesys, includes descriptions for the individual actions and stores screenshots. The recording can subsequently be sent to your firesys account manager. With step recording, you can select beforehand which Office programs should be recorded by the function.
TBD
The system check
The firesys “system check” checks whether the software can run on your system environment and then provides a report. Best of all, it does not involve any IT, since you can perform the system check without any special rights directly out of the software.
The system check
The system check view after an error-free analysis.
See also
The firesys basic functions
Overview_of_the_dashboardThe firesys dashboard]]
The_basic_functions_of_firesys|The basic functions of firesys]]
The_context_sensitive_menu_in_firesys|The context sensitive menu of firesys]]
The firesys settings in Excel and Word